Privacy Policy

ARKTEKT Technologies, LLC ("ARKTEKT," "we," "us") builds digital ecosystems for coaches, ministries, and operators. This policy explains what we collect when you visit arktektai.com, fill out a form, or use our client portal, and what we do with it.

The short version: we collect only what we need to do the work, we don't sell your data, and you can ask us to delete it at any time.

Form submissions. When you complete a diagnostic, quiz, intake, or booking form, we collect the information you provide, typically your name, email, organization, and the details of your project.

Client portal data. If you're an active client, we store project files, proposals, messages, feedback, payment status, and assets you upload to your portal.

Analytics. With your consent (via our cookie banner), we collect aggregate, anonymized data about how visitors use the site, pages viewed, referrer, device type. We do not track you across other sites.

Account data. If you sign in to the client portal, we store your email and an encrypted session token.

We use your data to deliver the services you've asked for: respond to inquiries, scope projects, run client engagements, send invoices, and communicate about your work. We also use it to improve the site and our own processes.

We do not sell, rent, or trade your personal information. Ever.

Form submissions, portal data, and account records are stored in our managed backend (Lovable Cloud, powered by Supabase) in US-based infrastructure. Data is encrypted in transit (TLS) and at rest.

Files and content you upload to your client portal are scoped to your account via row-level security. Only you and authorized ARKTEKT staff can access them. We retain portal data for the duration of the engagement plus 24 months for reference, after which it is permanently deleted on request.

We use a small set of trusted processors to run the business. Each receives only the data needed to do its job:

• Stripe, payment processing. Card details are sent directly to Stripe and never touch our servers.
• Make (Integromat), automation between our internal tools (e.g., routing form submissions, syncing client status).
• Resend, transactional and project email delivery.
• PandaDoc, proposals, contracts, and e-signatures.

Each of these vendors maintains its own privacy policy and applicable compliance certifications.

We use a small number of cookies for essential site function (session, consent). Analytics cookies only fire if you accept them via the cookie banner. Decline, and no analytics tracking runs.

If you're in the European Economic Area or the United Kingdom, you have the right to access, correct, export, or request deletion of your personal data, and to object to or restrict its processing. Email build@arktektai.com and we'll respond within 30 days.

If you're a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. ARKTEKT does not sell personal information. To exercise your rights, email build@arktektai.com.

The site and services are not directed to children under 13, and we do not knowingly collect data from them.

We'll update this policy as the business evolves. Material changes will be announced on this page with a revised effective date.

Privacy requests, questions, or concerns: build@arktektai.com

ARKTEKT Technologies, LLC · Jacksonville, FL